Question 1

How do I log into Metamesh?

Accepted Answer

Navigate to your email inbox
Click on the “Welcome to Metamesh” email
Click on “Create password”
Enter your password
Click “Create password”

Question 2

How do I ask Metamesh questions?

Accepted Answer

Click the “Ask me” button
Click on the “Search” dropdown

Question 3

How to select a search type?

Accepted Answer

Click on the “Search” dropdown
Choose an option
 “Search”
“Search SharePoint/Teams”
“Search your document”

Question 4

How do I use “Search”?

Accepted Answer

Select “Search” from the dropdown 
Do you want to enable Bing search?
No
If  the answer is “No”, then click on the chat box at the bottom of your screen
Yes
Type in a question and hit send

Question 5

How to regenerate responses?

Accepted Answer

Find the Metamesh response
Click the regenerate icon next to the message
The response will be regenerated

Question 6

How to find citations?

Accepted Answer

Find the Metamesh response 
Click “Show citations”
If you are using “Bing” search:
Click on any listed citation to be redirected to the page 
If you are using the other search methods:
Click on any listed citation to see the information in a drawer on the right-hand side of your screen

Question 7

How do I use the Metamesh assistant?

Accepted Answer

Click on the “Show assistant”  button
A right-hand drawer will open, showing you things to remember when using Metamesh

Question 8

Is our data safe? Where is it stored?

Accepted Answer

With Enterprise plans, Metamesh does not store your documents or query results. All processing happens within your existing Microsoft Azure tenancy. GDPR-compliant and ISO 27001-aligned.

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